84.3K
Publications
7.1M
Citations
118.6K
Authors
11.6K
Institutions
Top Authors in Customer Satisfaction
Discover the leading researchers and scholars who have made significant contributions to Customer Satisfaction. The statistics shown in this table are calculated from publications relevant to this concept and reflect each author's impact within this specific field of study, not their overall metrics.
| Publications | Citations | H-Index | |
|---|---|---|---|
HH Sejong University | 190 | 23.3K | 75 |
RL Hong Kong Polytechnic University | 210 | 20.1K | 73 |
AS Pennsylvania State University | 150 | 17.3K | 68 |
AP University of Miami | 72 | 81.8K | 56 |
YK Swansea University | 90 | 12.9K | 52 |
TR Universiti Sains Malaysia | 118 | 9.2K | 52 |
CH University of Mannheim | 63 | 17.3K | 50 |
WG Florida State University | 67 | 10.5K | 48 |
ZR Indian Institute of Technology Roorkee | 75 | 7K | 47 |
BE Karlstad University | 78 | 9.2K | 47 |
DG Babson College | 59 | 22.1K | 46 |
JW National University of Singapore | 66 | 9.5K | 45 |
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